Brick chimneys are vulnerable to harsh weather elements and are fully exposed to rain, freeze/thaw cycles, and lightning, yet they are often out of sight and out of mind. This situation offers opportunity for problems to develop unnoticed. Loose bricks on your chimney or brick shards found on the roof, gutters, or flower beds are indicators of potential leaks. Any of these conditions warrant an inspection by a masonry repair expert. Roofing experts also often notice such potential problems and may recommend the chimney flashing be inspected and/or repaired by a repair mason.
The sooner any masonry chimney problems are addressed, potentially the less expensive the repair. Brick Doctor can often help prevent or minimize many masonry chimney problems, whether it’s brick, stone, mortar, flashing, crowns, or chimney caps.
While many chimneys are “out of sight, out of mind,” even a cursory view from the ground may often indicate brick or mortar damage caused by a faulty chimney crown. Brick Chimney problems often start with a problem with the crown and then as water infiltrates, other issues arise…loose or spalling brick, and deteriorated mortar. Antique or other porous-types of brick are particularly vulnerable, and may need periodic waterproofing to help prevent damage.
First, it’s important to consider chimney flashing along with the entire brick chimney and the roofing assembly, realizing that all components must be sound to prevent water from entering your home. Problems with chimney flashings are a common cause of leaks. Determining whether you have a roofing problem, or a masonry chimney or flashing problem, may require expert advice or even leak testing. Although we are not leak detection experts, we can diagnose any visible masonry problems which could be causing damage from water infiltration. Chimney components which can create leaks are discussed here.
The image below illustrates the relationship between the counter flashing and step flashing, which are a component of the primary flashing assembly installed by the roofer. Roofing materials and chimney components depend on each other to prevent leaks. Porous brick above and around the counter flashing can allow water–which should be shedding off, down the masonry chimney–to enter your home’s interior through the brick.
This is a schematic for a composition shingle roof or any flat dimension roofing material. Tile of any kind or metal would be configured differently to accommodate the dimensions of the roofing material.
The diagram shows roofing materials–shingles and underlayment, with the primary flashing–in this case, the step flashing, which is layered in with each row of shingles. The counter flashing embedded in the brick provides water shedding cover on a brick chimney. (Photo- courtesy of National Roofing Contractors Association.)
The counter flashing is either cut continuously into the brick face or embedded into the mortar between bricks. The counter flashing extends from between layers of bricks and bends down, overlapping the top of the primary (step) flashing. Water sheds from the brick chimney surfaces down the outside of the step flashing.
An up-close view of a porosity problem. This chimney has been subjected to poor repairs, with both mortar and caulk squirted into a joint, without tooling. Just above that, an open void exists which could allow water penetration as well. Unprofessional repairs also indicate that a previous problem existed.
When flashing materials are working properly and the bricks and mortar are sound, a chimney is watertight. However, even a minor breach in the chimney brick or the counter flashing can cause a significant leak, as water which should be shedding over the counter flashing, is instead outflanking and getting behind the step flashing. This water can then pour into your home’s interior, potentially damaging wood, drywall, and flooring materials, or cause mold to grow.
Even the soundest of chimneys will not stop leaks if the leak is caused by defects or faults in the roofing assembly, including the primary flashing assembly. The most critical part of the primary flashing is the head flashing up slope from the chimney, which must divert water from the slope around the chimney and ensure water sheds properly around the sloped sides of the chimney. The primary head flashing diverts water onto and over the step flashing assembly described above.
In Texas, chimneys wider than 30″ require a cricket upslope, as more water must be diverted over a longer area. Flat metal technology is cheaper; but not as fundamentally sound. Several other problems can exist on on particularly wider chimneys. Windblown leaves and other debris can accumulate behind the chimney, which can cause water damming and exacerbate these problems.
This head flashing on a brick chimney situated on a rake edge is not properly diverting water to the inside and down the roof but letting at least some water run off on the wood rake edge, causing deterioration of the trim. These problems are caused by the original roofer. This chimney also needs some mortar repairs.
Brick problems can be subtle. Disbonded mortar and brick can allow water to wick between brick and mortar, but this leaves clues which an expert masonry repair specialist can observe and diagnose. Poor bonding between counter flashing and brick and mortar can also allow moisture to get past the counter flashing. Masonry experts familiar with these issues should be able to spot this problem and explain a proposed solution. For more answers on how chimneys can leak, click here.
On occasion. we get comments and questions about how we establish our service area. Your comments, concerns, and patronage help us determine policies that will serve you best. An earnest YELP commenter motivated us to clarify our Service Area policy and try to explain better why we do things the way we do…
We like– and enjoy serving–all people. We do not discriminate by income, race, or any other arbitrary factor, as this would be contrary and corrosive to our values, and our sense of business and personal ethics. Such an attitude would be a direct contradiction of the spirit and mission around which we have built over 30 years of successful business relationships.
Brick Doctor job estimates, in conjunction with an on-site service call, are offered for $85 virtually anywhere in D/FW, but many times are offered free in certain circumstances. Please understand that “free estimates” are never free to Brick Doctor, nor any service company.
In the case of Brick Doctor, these are service calls, performed by experts with years of experience. Estimates take time on site, typically discussing and establishing a scope of work, drawing sketches, identifying matching materials, and often offering valuable advice.
Estimates are quite expensive to do right, and most trades charge a fee for such (For example, just try getting a “free” service call or estimate from a plumber!). The $85 fee does not cover our expense of providing an estimate.
So, our estimate process must be efficient if we are to stay in business. Through decades of experience, we continue to establish the areas where we can bid successfully, and serve to the best of our abilities.
Some areas are hard to serve and still provide our best efforts, because of poor proximity to our other jobs. Some areas we simply can’t give bids at all and still offer good service, because it may be too far away.
We have set our service area from years of experience. I assure you we have no ideological purpose when we set our boundaries; we simply go where there is significant demand for our services, within reasonable proximity to our facilities.
Our boundaries are not established by census data, but by the history of demand for our services. Boundaries are defined by zip code only because that is easy to delineate, easy to describe, and easy to understand.
Why does Wal-Mart or McDonalds or Cracker Barrel choose to locate in, and serve some areas over others? Similarly, there must be enough demand for our services in any given area to justify the expense of coming there with offers of “free” service (estimates).
We also have many customers who are willing to pay the one-time “out-of-area” estimate fee because they want to ensure they get quality work. And after all, the more your neighbors call us, the more we can justify serving your neighborhood with free estimates!
Lesley Judge, Masonry Repair Specialist Foreman — Lesley joined us in early 2020 after a long masonry partnership with his late brother, Wesley. He has proven, extensive experience in both residential and commercial brick and stone work. Lesley’s masonry skills are illustrated in the quality of the brick sign he built in front of our own office/warehouse facility. He builds many of our mailboxes and performs with excellence on a variety of other small jobs and repairs.
Scott Thurston, Masonry Repair Specialist Foreman —
Tony Sisk, Plant Manager, Mailbox Manager – Tony joined Brick Doctor in 2009 after a lengthy tenure with renowned Fort Worth masonry contractor S&S Masonry, upon their owner’s retirement. His experience with cast stone and all types of high-end residential masonry has proven invaluable. He served us as a Masonry Repair Specialist Foreman until becoming Plant Manager in early 2022. Tony has a heart of gold, always the team player and the first to help a friend in need. He is passionate about getting things done right, and he’s generous, honest, and loyal. His hand is in almost every project we take on, and he truly makes each job better and more enjoyable!
R. G. Shannon, Project Manager, Greater Dallas area. Roy’s tenure with Brick Doctor dates back to 1993 when he came as a highly credentialed Commercial Masonry Foreman, then soon became a top repair specialist. A graduate of TCU and of McGeorge School of Law, Roy is both brilliant and wise. He practiced law for 12 years in Sacramento, California before returning to D/FW in early 2018 and re-engaging in the masonry industry. We are thrilled to have Roy’s great attitude, expertise, and intellect back on our team as a Project Manager…he truly makes us all better.
Robby Rux, Sr. Project Manager, Fort Worth/Arlington – an extremely dedicated masonry professional with over 20 years of commercial and residential experience, Robby joined us in 2007. His skills and selfless attitude make him a pleasure to work with, and his generosity encourages all of us to find the true joy in serving others and giving back. He is a company and customer favorite, and a 2019 recipient of our Distinguished Service Award*. As if that’s not enough, Robby is also a recording artist, producer, and owner of an eclectic record store and recording studio in Fort Worth.
John Rowland, Masonry Repair Specialist Foreman – John is a master mason with 40 years experience, including commercial masonry, custom building, and restoration work. He was initially trained by our co-founder, Steve Jennings, and was one of our first repair masons in the late 1980’s and early 1990’s before he launched out on his own. We’re delighted with his return–John is a joy to work with, and his knowledge, creativity, and craftsmanship are among the very best in the region!
Clif Robison, Masonry Repair Specialist Foreman – Our first Distinguished Service Award* winner, Clif is an amazingly skilled tradesman and has been with Brick Doctor since 1989. He is definitely among the most experienced repair masons in the region… very knowledgeable and dedicated to the task, yet very personable and well-liked among our customers. (Just don’t expect him to be available on week-ends during deer season!).
Norman Ortega, Masonry Repair Specialist Foreman — Noman just joined Brick Doctor in the summer of 2023, but learned the fundamentals of masonry at Northlake College and was trained by renowned Dee Brown Masonry, where he began his career in 2020. He’s a skilled and dedicated craftsman, and a committed father and husband. God is first, then family. Masonry and fishing come next. He’s a joy to work with! Athletic, loves a challenge, very skilled, and is big on communication.
Nicole Martin, Customer Service Manager, Mailbox Manager – Nicole schedules most of your initial appointments and helps communicate important details between you and your Project Manager. She’s knowledgeable, kind, and helpful. She has a very good understanding of your most common masonry concerns, so feel free to call Nicole for answers–and if she can’t help, she’ll direct you to someone who can!
Jesus Marquez, Masonry Repair Specialist Foreman — Jesus joined us in early 2018. He is a seasoned craftsman and a very effective crew chief. He manages our biggest crew, taking on some of our largest repair projects. His “can-do,” positive attitude makes him a favorite for the most challenging chimneys, arches, or HOA brick fence repairs…and he’s warm and engaging, easy to work with. He’s also a family man, so when he’s not fixing bricks, he’s often chasing Jesus, Jr around the motocross track, or helping some other family member with a project!
Scott Jennings, Project Manager, NETC, North Dallas/Plano — Scott grew up with Brick Doctor, joining us full-time in 2015 upon earning his BBA from ACU in 2012 and serving three years in banking. He loves earning customers’ trust and has managed over 2400 jobs since becoming a full-time PM in 2016. He is creative, detail-oriented, and eager to please. Scott loves the challenges of each job, and engaging with his customers to do whatever it takes to help solve their brick and masonry problems. He’s also quite the “jack-of-all-trades” at his own week-end home projects!
James Jennings, President/General Manager since 1986 – Signs checks and sweeps the floors. James says, “Since we can only fully satisfy about 97 percent of our customers, our goal instead is to please God, every single time. We’re learning that if we honor Him first, almost everyone else is pleased with our efforts. Please call on me any time…I’d love to hear your comments or suggestions on how we might serve you better!”
Kenny Hall, Masonry Repair Specialist Foreman – Kenny joined us in early 2007 with over 25 years of commercial and residential masonry experience, including running his own successful masonry business for much of his career. Kenny is a craftsman. Extremely knowledgeable, very sharp, very talented, and eager to please…truly a customer favorite. Kenny “gets it”…he understands he has a higher calling, and it affects everything he does in a positive way.
Liesl Burks, Administrative VP – Liesl (yes, that’s L-I-E-S-L) joined us in 2010 as Office Manager and was promoted to Administrative VP in 2015. She brought a wealth of expertise in management and technology after co-owning a PC repair business for 10 years. She helped usher in new systems to improve scheduling, communications, and several other office and field functions to help improve your overall customer experience. And, what a wonderful and pleasant personality…with Liesl, every day is a good day, and everyone else in her path benefits. She truly makes all of us better!
Connor Anderson, Project Manager, Fort Worth/Arlington – Connor joined us in 2019 upon finishing his BS from The University of Arkansas. He served a 17-month job site apprenticeship under multiple crew chiefs, and has now successfully managed over 600 projects since taking on the PM role. Connor’s old-fashioned integrity, dedication, and humility have earned him an incredible reputation among both his customers and his peers. We’re excited about his long-term influence at Brick Doctor and in our community. You can trust Connor Anderson with your project!
